We are a rapidly growing creative multi-brand that specializes in strategy-focused solutions for business owners. We design and develop brand identity, websites, social media graphics, print marketing, and offer business consulting for businesses across various industries.
Our team is a part of our family. Even though you are an independent contractor, we will always treat you with respect and look for ways to nurture your expertise. We hire people who are super talented, efficient, innovative, and creative. Everyone on our team must be comfortable working in a fast-paced and rapidly changing environment. As a start-up, our team must be open to growth within our company.
Learn more about our hiring process and what it's like working for us by clicking here.
As the Team Member Experience Coordinator, you will be the main point of contact for all applicants, new hires, and testing team members. Your primary responsibility will be to ensure a smooth and positive experience for team members throughout their journey with the company. You will collaborate closely with the hiring manager to understand hiring needs and identify the best candidates. Additionally, you will be instrumental in managing the onboarding, training, and development processes, fostering a supportive and productive work environment.
Collaborate with the hiring manager to understand hiring needs and assist in finding qualified candidates.
Publish job posts for openings and ensure they are effectively communicated through appropriate channels.
Shortlist and prequalify candidates based on specified criteria.
Coordinate and schedule prescreen interviews with potential candidates.
Conduct reference and background checks to ensure the suitability of new hires.
Create tests and send test agreements to applicants as part of the evaluation process.
Facilitate tests and evaluate team members accordingly.
Manage the overall team member experience, ensuring their engagement and satisfaction.
Establish 30/60/90-day roadmaps and conduct regular 1:1s with new hires to support their onboarding and integration.
Facilitate new hire orientation to familiarize them with company policies, culture, and values.
Provide hands-on learning assistance to team members when needed.
Attend weekly team meetings to stay informed and engaged with team dynamics and projects.
Maintain and update all training manuals, ensuring their accuracy and relevance.
Assist in developing training videos using Loom to enhance the learning experience.
Update the Kolor Creatives Directory (Freelancer Pool) with new information and contacts.
Regularly update Standard Operating Procedures (SOPs) based on real-time feedback from team members.
Document improvements needed in the training and orientation process and prioritize their implementation.
Utilize Trello to track your own work and ensure timely completion of tasks.
Offboard team members who will no longer work with the company, finalizing contracts, and handling related payments.
Review and process payments for contractors as required.
Strong organizational and time-management skills to effectively manage multiple tasks.
Excellent communication and interpersonal skills to interact with applicants, new hires, and team members.
Ability to identify and attract top talent, ensuring the selection of qualified candidates.
Attention to detail and accuracy in conducting prequalifications, background checks, and evaluations.
Proactive and self-motivated to anticipate and address team member needs.
Proficiency in using Loom for developing training videos and other relevant tasks.
Familiarity with project management tools like Trello to track and manage tasks efficiently.
WHAT WILL MAKE YOU SPECIAL
Prior experience in talent acquisition, recruitment, or human resources.
Strong problem-solving skills and the ability to adapt to changing situations.
A genuine passion for employee development and creating a positive work culture.
Creativity in enhancing the onboarding and training process to improve the team member experience.
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
Demonstrated experience in talent acquisition, onboarding, and team member support.
Proficiency in using various software and tools for recruitment and training purposes.