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WARREN, MI
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FREQUENTLY ASKED QUESTIONS

GENERIC

WHAT PRODUCTS OR SERVICES DO YOU OFFER?


If you need it, we will make it happen. At Kolor Addikt, we offer branding identity packages. Perfect for any new business or brand. We also do websites, logos, invitations, flyers, business cards and so much more. There’s a complete list on our about page.




HOW MANY PEOPLE ARE ON YOUR TEAM?


Our team consists of a few graphic designers who are eager to meet your every need. We'll handle all of your requirements and work together as a team to deliver on time.




WHAT ARE YOUR RATES?


Because there are so many variations of what is being asked of us, it becomes difficult to quote rates. We will meet with you to determine your needs and requirements then follow up after with a design proposal that will include quotes. Our quotes are valid up to 30 days after the proposal is sent.





DEPOSITS

WHY DO WE COLLECT DEPOSITS?


Deposits are collected for every job to lock in your priority in our queue. The earlier we receive your deposit, the higher you are placed in our queue. We do all of our work based on priority.




HOW MUCH IS MY DEPOSIT?


Deposits are 50% of your total invoice balance with a minimum of $55. Orders under $55 must be paid in full before we get started on any designs. If your order is a rush order, we recommened paying in full so we can guarantee your deadline is met.




HOW CAN I PAY MY DEPOSIT?


We'll send you a invoice for your final order. Upon receiving, we recommend sending your deposit immediately so we can book your project. For a deposit free of any additional fees, you can choose to pay using cash.me/$chrystalarobinson. For local orders, you can also pay your deposit in cash. Please email koloraddikt@gmail.com for any further questions.




CAN I GET MY DEPOSIT BACK?


Deposits are non-refundable as from the time you place your deposit we have a designer working on your project. The deposit covers labor and the time spent working on your project over others. If you are not happy with your result, we will do whatever we can to come to a resolution that will satisfy both parties.





REVISIONS

WHAT ARE REVISIONS?


Once we settle on a design, you are allotted to a specific number of revisions. This number will be detailed in your design proposal as well as your contract. Don't worry! We will work with you. We want you to be satisfied and proud to show off your product.




HOW MUCH ARE REVISIONS?


Most graphic designers charge for revisions, at Kolor Addikt, we want to make sure you are happy with your design. Most design orders come with a minimum of three complimentary revisions. Designers reserve the full right to decide what is and is not classified as a revision.




WHAT HAPPENS AFTER MY THREE COMPLIMENTARY REVISIONS?


Revisions after the three complimentary revisions will be charged at our hourly rate.





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